Case Study - Customer Relation Management, Smart Information Systems and Ethics
نویسندگان
چکیده
منابع مشابه
Investigating the Relationship between Customer Relationship Management (CRM) Information Systems and Performance of Economic centers; case study: Bank Parsian
In the information and communication era, management information systems play an undeniable role in organizations. Bank Parsian is a Iranian banking and financial services company, which has a network of 273 banking branch, known as the largest Iranian private bank. This research examines the gaps in customer relationships systems in Bank Parsian based on characteristics of management informat...
متن کاملFamiliarity and application of smart technologies on customer relationship management
Aim: The purpose of the study is to examine familiarity and application of smart technologies {Radio-frequency identification (RFID), Quick Response code(QR), Near-Field-Communication Mobile (NFC)} on customer relationship management (CRM). Methodology: An applied study collecting data via Stokić, Stojanović, Bogdanović, Despotović-Zrakić, Radenković questionnaire. Population consisted of 1...
متن کاملthe relation between bilingualism and translation: a case study of turkish bilingual and persian monolingual translation students
translation studies have become an accepted academic subject and books, journals and doctoral dissertations appear faster than one can read them all (bassnet and lefevere, 1990). but this field also brought with itself so many other issues which needed to be investigated more, in the heart of which, issues like ideology, ethics, culture, bilingualism and multilingualism. it is reported that ove...
Beyond Privacy: The Ethics of Customer Information Systems
The rise of an ostensibly customer-centred corporate culture in the 1980s recognised the importance of “knowing the customer”. As a result, customer information systems and associated practices of marketing, customer segmentation, and customer accounting have become significant elements in corporate customer-focus strategies. This paper discusses a range of ethical considerations that flow from...
متن کاملinvestigating the relationship between customer relationship management (crm) information systems and performance of economic centers; case study: bank parsian
in the information and communication era, management information systems play an undeniable role in organizations. bank parsian is a iranian banking and financial services company, which has a network of 273 banking branch, known as the largest iranian private bank. this research examines the gaps in customer relationships systems in bank parsian based on characteristics of management informat...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: The ORBIT Journal
سال: 2019
ISSN: 2515-8562
DOI: 10.29297/orbit.v2i2.114